We're here to help. Reach out to us for support, sales inquiries, or general questions.
For technical support and account inquiries:
support@shinelink.com
For sales inquiries and enterprise solutions:
sales@shinelink.com
Phone: xxxxxxx
Available Monday-Friday, 9 AM - 6 PM (GMT)
We provide support to customers worldwide. Our team is available 24/7 for enterprise customers.
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24-48 hours
Standard response time for support tickets
24 hours
Response time for sales and business inquiries
4 hours
Priority response for enterprise customers
1 hour
For critical issues affecting service